Empowering Your Organization with Proactive IT Support
Rely On Ascend Technologies For Proactive Managed IT Solutions
Ascend has been a trusted partner for organizations, providing exceptional managed solutions to support their IT needs. Our rich history of delivering reliable and innovative solutions, coupled with our core value approach, makes us the preferred technology solution partner of choice for organizations seeking proactive IT support. With our comprehensive range of managed solutions, we empower organizations to focus on their core objectives while we handle the complexities of their IT infrastructure.
Get Quality Managed Solutions from IT Experts
Managed solutions involve the proactive management and support of an organization’s IT infrastructure by an external technology solution partner. It allows organizations to offload the responsibility of day-to-day IT operations, enabling them to focus on strategic initiatives.
Here are some key aspects of managed solutions:
24/7 Operations Center
- Team of Experts: provides continuous monitoring and maintenance of your IT systems to detect and address potential issues before they disrupt your operations
- End-User Support: via phone, email, or our ticketing portal ensures that your employees can access timely assistance for their IT-related queries and concerns
- Well Documented: data and systems are thoroughly documented to ensure our operations center has the right information to help solve problems quickly
- US Based, In-House Coverage: offering support and tiered escalation, which enables best-in-class resolution times
Managed Infrastructure
- Proactive Network Management: guaranteed optimal performance, security, and reliability for your network infrastructure
- Centralized Device: Management ensuring efficient network management for organizations of any size
Managed Data Protection (BaaS)
We implement robust backup solutions to ensure the integrity and availability of your critical data in the event of data loss or system failures.
On-Site Rounding
Our on-site rounding services enable quick and efficient troubleshooting and technical support throughout, fostering a close relationship between our team and your organization.
Cloud
Embrace the power of the cloud with our full cloud computing solution, providing scalability, flexibility, and cost-efficiency for your IT operations.
vCIO (Virtual Chief Information Officer)
Benefit from strategic IT leadership and guidance with our vCIO services, helping you align your technology investments with your business goals.
Microsoft 365
Harness the productivity and collaboration capabilities of Microsoft 365, expertly managed and optimized by our team.
Cybersecurity
Safeguard your organization from cyber threats with our comprehensive security solution, including threat monitoring, vulnerability assessments, and proactive measures.
Benefits of Managed IT Solutions That Ensure Success
By partnering with Ascend for managed solutions, you can unlock the following benefits:
Proactive Approach
Our proactive system monitoring and maintenance ensure potential issues are identified and addressed before they impact your organization, minimizing downtime and maximizing productivity.
Expertise and Experience
With our team of skilled professionals, you gain access to extensive knowledge and experience in managing complex IT environments. We stay up-to-date with the latest technologies and industry trends, providing cutting-edge solutions and strategies.
Expert IT Support and Cost Savings
Outsourcing your IT management to Ascend provides the expertise and cost savings needed for your organization, whether supplementing your in-house IT staff or outsourcing your entire IT department.
Enhanced Security
Our comprehensive security measures protect your sensitive data and systems from cyber threats, ensuring compliance with industry regulations.
Scalability and Flexibility
We can scale alongside your organization, accommodating growth and evolving technology needs. We provide the flexibility to tailor our solutions to your specific requirements, ensuring a customized and cost-effective solution.
Focus on Core Objectives
By offloading IT management to us, your internal resources can focus on core business activities and strategic initiatives, driving growth and innovation.
Our Core Values
Our core values are the foundation of our success. We are committed to our clients’ success and prioritize accountability and unquestionable integrity in everything we do. While offering specialized expertise and technology soltuions, we approach our work as one team, guided by humility and mutual respect.
Commitment to Client Success
Our actions and words always align with the best interest of the client.
Unquestionable Integrity
Even in the absence of observation, we consistently do what is right.
One Team with Humility & Respect
With grace and dignity, we selflessly contribute to each other’s success.
Personal Accountability
We expect to be held accountable and we are expected to hold each other accountable.
Frequently Asked Questions
What types of Managed IT Solutions does Ascend provide?
We provide a range of managed IT solutions, including remote monitoring, managed security, managed service level agreements, remote application hosting, and more.
What makes Ascend different from other technology solution partners?
We stand out from other providers because of our experienced team of experts and top-notch technology. We provide customized solutions that are tailored to the individual needs of the customer, and our team works closely with you throughout the entire process.
How do I get started with Ascend’s managed solutions?
Getting started with our managed solutions is easy. The process begins with an initial consultation, during which one of our experts will work with you to better understand your IT needs. We will then develop a customized plan to meet your objectives.
Ready to experience the benefits of proactive IT support?
Contact Ascend today to unlock the full potential of your organization with Ascend’s managed solutions. Our dedicated team will work closely with you to understand your unique needs and develop a customized solution to support your business goals.
Partner with us and experience the peace of mind that comes with having a trusted IT partner by your side.
