EDAFIO JOB SPEC
The SSE (Senior Systems Engineer) is a front line force and must demonstrate client service skills and project management knowledge. As a technical trend setter and leader, the SSE is a high impact client facing position requiring strong technical and communication ability. In addition to demonstrating technical knowledge and proficiency in assigned areas, the SSE musts continue to maintain a formal skill set in emerging technologies and supporting practices.
ESSENTIAL JOB FUNCTIONS
- Coach, consult and direct clients and teammates in operational activities to ensure compliance with established goals and objectives
- Microsoft server technologies and Active Directory
- Proficient with Microsoft Exchange: Setup and troubleshooting
- Proficient with Microsoft Server Operating Systems
- Cisco firewall operations in various environment scenarios
- Thin client technology such as Citrix and Terminal Services
- Cloud and Virtual systems management
- EndPoint Solutions: Windows 7, Vista and XP Support
- Network and Internet connectivity support and trouble-shooting
- Proficient in data storage and backup technologies
- Proficient in software and firmware patching technologies
- Familiar with IT Security practices
GENERAL REQUIREMENT
- Must be available to work flexible hours on occasion
- Perform advance network trouble-shooting to diagnose and isolate complex network problems
- Must be able to multi-task, have outstanding analytical abilities and work in a fast paced environment
- Able to demonstrate project management methodology and change management governance
- Be highly motivate: maintaining clients, driving growth, embracing innovation
- Have excellent written and verbal communication skills
- Demonstrate excellent interpersonal skills
- Must be able to follow/create documented processes and procedures
- Demonstrate a teamwork attitude conducive with getting the job done right
- Willingness to perform other duties as assigned
EDUCATION/CERTIFICATIONS/EXPERIENCE
- Minimum five years technical experience, preferred
- Bachelor's Degree preferred and/or equivalent combination of relevant education and/or experience
- Industry certifications desired: MCITP, VCP, CCNP or other not solely limited to IT disciplines